Crisis management for businesses
Experiencing a crisis
Most people experience a crisis at some point in life. How an individual perceives and navigates a crisis is highly personal, depending on factors such as vulnerability, access to support, and the type of crisis.
Common psychological reactions or symptoms in a crisis include:
Inability to process what has happened
Emotional numbness
Feelings of unreality
Overwhelming emotions
Fatigue
Anxiety and worry
Low mood
Sensitivity to stress and demands
Difficulty concentrating
Memory problems
Some individuals experience all of these symptoms, while others only a few. As a result, coping with work, social life, or maintaining a good quality of life may become difficult.
We also provide support for personal crises – read more about crisis support for individuals.
Crisis management
Are you or someone close to you in need of crisis support? World Psychologists has extensive experience in helping individuals manage crises.
Contact us, and together we will determine the best way to provide support.
Crisis among employees
A workplace crisis may be triggered by:
Robberies or accidents
Business-related crises
Conflicts or difficulties in cooperation
Personal crises affecting employees
Bereavement in the workplace
Sometimes, the cause of the crisis is clear, such as after a robbery. In other cases, it may be more subtle, like ongoing cooperation difficulties or personal crises that are not openly discussed at work.
The key to supporting an employee in crisis is early intervention – recognising the signs and taking immediate action.
Crisis management in the workplace
The most common approach to crisis management in businesses is to offer counseling support to employees. The best results come from early intervention, and support may include managerial guidance or direct employee support.
If an individual withdraws from helpful resources, their ability to process and recover decreases. However, most people possess a strong capacity for self-healing, and only a small percentage of crises lead to post-traumatic stress disorder (PTSD).
Receiving immediate support after a crisis significantly reduces the risk of PTSD.
What is crisis management?
Crisis management varies depending on the nature of the crisis and the individual affected. World Psychologists has extensive experience in supporting individuals and teams in crisis, offering rapid response services, including:
Assessments
Managerial support
Therapeutic intervention for affected individuals
For some, just a few counseling sessions are enough to regain a sense of control. Others may benefit from longer-term support.
In our initial consultation, we will assess your organisation's needs.
Book a free consultation
Crisis management and psychology
Crisis management and psychology go hand in hand. Many workplace challenges stem from crises, whether temporary or long-term.
At World Psychologists, we have extensive experience in managing crises. Our clients can feel reassured knowing that:
We offer tailored treatments and solutions for individuals and businesses.
All therapists are licensed psychologists or psychotherapists.
We provide CBT, ACT, and psychodynamic therapy based on individual needs.
We specialise in preventative counseling and treatment for stress, anxiety, depression, crisis, addiction, relationship issues, conflict resolution, and more.
It is free for your company to register with World Psychologists. There are no ongoing costs – only fees for sessions provided.
How crisis management works for businesses
We begin with a phone consultation to match the employee with the right therapist. The therapist conducts an assessment, after which we provide a recommendation.
Our crisis management service includes:
Contacting the individual within 24 hours and offering a session within 5 days.
Flexible session times – daytime, evenings, and weekends at our clinics in London.
Therapy available via video or telephone.
Sessions provided in English, Spanish, Persian, Swedish and Finnish.
Additional services we offer
Assessment sessions – after 1–3 sessions, we provide feedback to the employer (with the employee’s consent) regarding their mental well-being, identifying potential risks such as stress-related illness or burnout.
Coaching sessions – available for both leadership coaching and employee coaching.
Stress management programmes – e.g., 10-week recovery programme for burnout, or a 5-week stress prevention programme.
Workshops and training – for HR, managers, and employees on stress, burnout, preventative strategies, addiction, and workplace well-being.
Crisis management for businesses – our process
We provide tailored solutions based on your organisation’s needs and the challenges your employees may be facing.
Our standard process includes:
Initial assessment – We discuss existing concerns or potential crisis risks in your workplace, forming a clear understanding of your needs.
Informing employees and managers – Let them know that your company has a partnership with World Psychologists, and they can contact us for support.
Employees reach out to us, and we respond within hours.
Matching process – After an initial telephone consultation, we match employees with the most suitable therapist.
No ongoing costs – The company only pays for sessions provided.
Session format options – Employees can choose in-person, video, or telephone sessions.
Treatment plan recommendation – After the first session, we recommend a suitable number of sessions (e.g., three or five).
Employer approval – Once approved, therapy continues with the assigned psychologist or therapist.